Six Ways to Improve Patient Scheduling
Scheduling is one of the simplest and most basic steps in the healthcare revenue cycle. But it is not any less important. As the first context of contact with the patient, it strongly affects the entire experience that a patient has with your healthcare service. A 2017 study by the University of Utah reports that 39% of patients surveyed considered scheduling a timely doctor appointment as the most important expectation they have from a healthcare service. That is not quite surprising when you consider the results of another study. In this one, more than 30 % of the patients under the study with an urgent medical problem reported that they were not able to schedule appointments on time. So as a healthcare provider , the first constructive step towards enhancing the quality of care you provide and streamlining your revenue cycle is to improve your patient scheduling process. But how can you do that? Here are six ways that will surely make your scheduling process run a...