COMMON CHALLENGES FACED BY THE BPO INDUSTRY
Businesses across a wide range of industries have recognized outsourcing as a valuable way to access top-tier expertise, a cost-effective workforce, and infrastructure. Lower costs, improved productivity, faster turnaround, and more flexible staffing make outsourcing even more appealing. As the BPO industry grows in sales and provides new employment opportunities, it becomes increasingly appealing to people, both those who want to become BPO Investors and those who desire to sell their expertise and experience on the open market. Several factors influence this industry and make it very challenging. Regulatory Scenarios in different countries Since the BPO industry began to expand at an unprecedented rate fifteen years ago, this has been the primary challenge. The United States was one of the first countries to discuss this new legal issue. Its regulatory bodies have created a slew of compliance-related documents to provide a consistent legal framework for outsourcing ...